
Introduction
Managing work-related tasks like payroll, leave requests, and personal information has never been easier for Texas state employees. Thanks to HHSC CAPPS, staff within the Texas Health and Human Services Commission (HHSC) can handle essential HR and payroll functions through one centralized system.
In this guide, we’ll explore what HHSC CAPPS is, who uses it, how to log in, and what features are available to employees using this powerful platform.
What Is HHSC CAPPS?
HHSC CAPPS stands for the Centralized Accounting and Payroll/Personnel System, developed by the Texas Comptroller of Public Accounts. It is a cloud-based portal used by various Texas state agencies, including HHSC, to simplify human resources, payroll, timekeeping, and benefits administration.
Rather than relying on outdated manual systems or multiple platforms, HHSC CAPPS streamlines employee processes into a single, user-friendly interface.
Who Uses HHSC CAPPS?
The HHSC CAPPS portal is used by:
- Current HHSC employees
- Human Resources personnel
- Payroll and finance staff
- Supervisors and managers
- New hires onboarding into the agency
Whether you’re submitting a leave request or reviewing your paycheck, CAPPS is the go-to platform for routine employment tasks.
Key Features of the HHSC CAPPS Portal
HHSC CAPPS offers a full range of HR and payroll functions. Below are some of the most commonly used tools:
💵 Payroll and Compensation
- View pay statements
- Update direct deposit details
- Access W-2 and 1095-C tax forms
🕒 Time and Leave
- Submit and edit timesheets
- Request vacation or sick leave
- Track leave balances and approvals
🧍♂️ Personal Profile Management
- Update contact and emergency information
- Change tax withholding status
- Maintain employment history
🩺 Benefits Enrollment
- Enroll in or modify health, dental, and vision coverage
- Add or remove dependents
- View plan options and effective dates
🎓 Training and Certifications
- Access required training modules
- Monitor license and certification status
- Complete mandatory development sessions
Troubleshooting HHSC CAPPS Login Issues
If you encounter problems accessing your HHSC CAPPS account, try the following:
- ✅ Clear browser cache and cookies
- ✅ Use a compatible browser (Chrome or Edge recommended)
- ✅ Ensure pop-ups are enabled for document downloads
- ✅ Reset your password using the “Forgot Password” link
- ✅ Contact your HR department or CAPPS support for further help
Security and Compliance
The hhsc capps platform meets strict state cybersecurity standards. Always:
- Log out after use
- Keep your password confidential
- Avoid using public computers to access sensitive information
- Enable two-factor authentication (if available)
Benefits of Using HHSC CAPPS
- ✅ Convenience: 24/7 access from any device with internet
- ✅ Accuracy: Real-time data updates and fewer manual errors
- ✅ Transparency: Full visibility into pay, benefits, and time-off balances
- ✅ Efficiency: Streamlined workflows for faster approvals and fewer delays
Final Thoughts
The HHSC CAPPS system is more than just an HR portal — it’s a critical tool for empowering state employees to manage their careers, time, and benefits more efficiently. Whether you’re clocking hours, reviewing your paycheck, or updating your health insurance, CAPPS provides everything you need in one secure location.