Introduction
If you’re a Texas Health and Human Services Commission (HHSC) employee, chances are you’ve heard of HHSC CAPPS. This centralized platform plays a vital role in managing employee records, payroll, leave requests, benefits, and more.
But what exactly is CAPPS, how does it work, and how can you make the most of it? In this guide, we break down everything you need to know about accessing and using the HHSC CAPPS system effectively.
What Is HHSC CAPPS?
HHSC CAPPS stands for the Centralized Accounting and Payroll/Personnel System used by the Texas Health and Human Services Commission. CAPPS is part of a state-wide initiative to streamline administrative operations across agencies by consolidating HR, payroll, accounting, and procurement systems into one unified platform.
For HHSC employees, CAPPS is the go-to portal for:
- Viewing and updating personal and employment information
- Accessing paystubs and tax forms
- Submitting timesheets and leave requests
- Managing benefits enrollment and status
- Reviewing training, certifications, and performance records
Who Uses the HHSC CAPPS Portal?
The HHSC CAPPS system is used by:
- Full-time and part-time employees
- Managers and supervisors
- HR and payroll staff
- Contractors (with limited access)
- New hires onboarding through HHSC
It simplifies workflow and ensures all employee-related data is managed in a secure, centralized environment.
How to Access HHSC CAPPS
You can access the HHSC CAPPS login page by visiting the official site or through your agency’s intranet.
Step-by-Step Login Instructions:
- Go to the official CAPPS website: https://capps.tn.gov/ or your agency-specific login page
- Enter your Employee ID or username
- Type your password (case-sensitive)
- Click Log In
🔒 Tip: First-time users may be required to reset their temporary password and set up multi-factor authentication for security.
Common HHSC CAPPS Features
Here are the main tools and features HHSC employees can access via the CAPPS portal:
🧾 Payroll & Compensation
- View paychecks and direct deposit details
- Access W-2 and 1095-C tax documents
- Update banking information securely
🗓️ Time & Leave Management
- Submit timesheets
- Request vacation, sick leave, or other time off
- Monitor leave balances
🧍♂️ Personal Information
- Update emergency contacts and address
- Manage W-4 tax withholding
- View employment status and history
📋 Benefits Management
- Enroll in health, dental, and vision plans
- Review benefit eligibility
- Track dependents and coverage
📚 Training & Certifications
- Track required trainings
- Access employee development modules
- Upload certifications
HHSC CAPPS Support and Troubleshooting
Having trouble accessing the CAPPS portal or submitting a form? Here’s how to get help:
- 📧 Email: Contact your agency’s HR or CAPPS support team
- ☎️ Phone: Use the HHSC employee helpline or IT helpdesk
- 📄 Help Center: Check internal CAPPS documentation and FAQs
Make sure your browser is up-to-date and that pop-up blockers are disabled, especially when generating downloadable documents.
Security and Privacy
The HHSC CAPPS system follows strict cybersecurity standards to protect employee data. Always log out after your session, especially when using public or shared computers. Never share your login credentials with anyone.
✅ Use multi-factor authentication (MFA) where available
✅ Change your password regularly
✅ Report suspicious activity immediately
Final Thoughts
Whether you’re checking your paycheck, submitting time off, or managing benefits, HHSC CAPPS is an essential platform for every HHSC employee. By learning how to navigate the system effectively, you can save time, avoid HR delays, and ensure your employment records stay accurate and up to date.
To get started, visit the HHSC CAPPS login page and explore all the features designed to support your role within Texas Health and Human Services.