
Introduction
Managing employment tasks in a large government agency can be complex — but not with HHSC CAPPS. The Centralized Accounting and Payroll/Personnel System (CAPPS) is an integrated platform used by the Texas Health and Human Services Commission (HHSC) to streamline internal processes. Whether you’re checking your paycheck, submitting time, or managing benefits, HHSC CAPPS is where it all happens.
In this article, you’ll learn what HHSC CAPPS is, how to log in, and how it helps employees take control of their work and personal information with ease.
What Is HHSC CAPPS?
HHSC CAPPS is a secure online platform designed to unify payroll, human resources, and employee self-service tools for Texas state agencies. CAPPS is managed by the Texas Comptroller of Public Accounts and adopted by HHSC to help employees and HR departments manage employment records in one place.
It replaces outdated systems with modern, user-friendly tools for:
- Timekeeping
- Payroll and tax documentation
- Leave requests and approvals
- Benefits selection and updates
- Performance management and training tracking
Who Uses HHSC CAPPS?
CAPPS is used by:
- Full-time and part-time HHSC employees
- Contractors with system access
- HR, payroll, and benefits administrators
- Supervisors and managers reviewing or approving requests
New hires also use HHSC CAPPS to complete onboarding and enroll in benefits programs.
Key Features of HHSC CAPPS
🧾 Payroll Management
- View current and past paychecks
- Download W-2 and 1095-C tax forms
- Update direct deposit and withholding settings
⏱ Time and Attendance
- Submit weekly timesheets
- Track worked hours and overtime
- Request paid time off (PTO), sick leave, or vacation days
🩺 Benefits Enrollment
- Enroll in or modify medical, dental, and vision plans
- Add or remove dependents
- View coverage and costs during open enrollment
📇 Employee Information
- Update contact details
- View job title, position history, and salary data
- Add or change emergency contacts
🎓 Training and Certifications
- Complete required trainings
- Monitor certification expiration dates
- Track employee development progress
Troubleshooting HHSC CAPPS Access Issues
If you’re having trouble logging in:
- ✅ Ensure you’re using a supported browser (Chrome, Edge)
- ✅ Clear your browser cache
- ✅ Disable pop-up blockers for document downloads
- ✅ Use the “Forgot Password” option if needed
- ✅ Contact your HR department or IT support for login reset
Is HHSC CAPPS Secure?
Yes. The system complies with Texas state cybersecurity standards. Features include:
- Encrypted data transmission
- Multi-factor authentication (MFA)
- Timed logout for inactive sessions
- Secure role-based access controls
Employees are encouraged to change their passwords regularly and never share login credentials.
Benefits of Using HHSC CAPPS
- ✅ Centralized system: Everything in one place
- ✅ 24/7 access: Use CAPPS at work or from home
- ✅ Faster approvals: Real-time updates to HR and payroll
- ✅ Improved accuracy: Fewer errors in timekeeping and payroll
- ✅ User-friendly design: Clean dashboard and step-by-step tools
Final Thoughts
HHSC CAPPS empowers Texas Health and Human Services employees to take control of their professional data, from payroll and benefits to time management and beyond. It saves time, reduces paperwork, and ensures transparency between staff and administration.
If you’re an HHSC employee, log in to https://capps.tn.gov to get started — and experience how digital tools are transforming the way state agencies operate.